Privacy Policy

1.- Who is responsible for the processing of your data?

The controller of your personal data is CreaGeen SRL (hereinafter “CreaGeen“), with company registration number 0777813108 and registered office address at Avenue Lemiez, 45, 7022 Hyon ( MONS) Belgium.

Please note that the ownership of this Website (hereinafter, the “Website”), belongs to CreaGeen.

By accessing and/or using the Website, you become a User (hereinafter, the “User”), and implies acceptance, from such access and/or use, of this Privacy Policy.

Contact e-mail address: 

2- Why is CreaGeen authorized to process your data?

CreaGeen processes Users’ personal data in order to provide the services contracted through the Website.

CreaGeen takes the protection of your privacy and personal data very seriously. Therefore, your personal information is kept securely and treated with the utmost care.

This Privacy Policy regulates the access and use of the service (hereinafter, the “Service”) that CreaGeen makes available to the User interested in the services.

In this regard, the legal bases used by CreaGeen for processing User data are:

  • Execution of contracts; and
  • The consent of Users to the processing of personal data for the purposes specified in each case.


3.- What are the purposes of the processing of your personal data?

Your personal data collected by CreaGeen may be used for the following purposes:

3.1 The provision of CreaGeen services.

In order to provide the service requested by the User, CreaGeen will need to process personal data obtained from the information provided by the User to CreaGeen.

3.2 This purpose will be to send the registered user, by letter, telephone, email, SMS/MMS, or other equivalent means of electronic communication by CreaGeen of information and commercial communications about the Services that may be of interest.

4.- Veracity of the data provided by the Users and data of minors

The User guarantees that the personal data provided are truthful and is responsible for notifying CreaGeen of any changes to them. The User will be responsible, in any case, for the veracity of the data provided, and CreaGeen reserves the right to exclude from the registered Services any User who has provided false data, without prejudice to any other actions that may be applicable by law.

5.-Data retention

The personal data provided will be kept by CreaGeen as long as the user does not express their wish to unsubscribe from CreaGeen services, in order to receive information about CreaGeen products. Subsequently, if necessary, CreaGeen will keep the information blocked for the legally established periods.

6.- Users’ rights

Users have the right to:

  • Access to their personal data;
  • Request the rectification of any inaccurate data;
  • Request the deletion of their data;
  • Request the processing of their data to be limited;
  • Oppose the processing of their data;
  • Request the portability of their data; and
  • Likewise, Users shall have the right not to be subject to decisions based solely on the automated processing of data.


The User can exercise all these rights at the e-mail address indicating the reason for their request and providing a copy of their ID.

The User may also send his request by ordinary mail to the following postal address:

CreaGeen SRL
Company registration number: 0777813108
Avenue Lemiez, 45
7022 Hyon (MONS) Belgium

Without prejudice to any other administrative remedy or legal action, the User shall have the right to file a complaint with a Control Authority, particularly in the Member State in which he/she has his/her habitual residence, place of work or place of the alleged infringement, in the event that he/she considers that the processing of his/her personal data is not appropriate to the regulations, as well as in the event that he/she is not satisfied with the exercise of his/her rights. The supervisory authority to which the complaint has been submitted shall inform the complainant of the course and the outcome of the complaint.

7.- Data security

The protection of the privacy and personal data of the Users is very important for CreaGeen. Therefore, CreaGeen does everything in its power to prevent your data from being used inappropriately, allowing access to them only to authorized personnel.

CreaGeen maintains adequate security for the protection of personal data in accordance with applicable legislation and has established all the technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of data provided by the User through the Website, without prejudice to informing you that Internet security measures are not impregnable.

CreaGeen undertakes to comply with the duty of secrecy and confidentiality with respect to personal data in accordance with applicable legislation, as well as to provide secure treatment in international data transfers and assignments if any, that may occur.

In those services of the Website that require registration as a User, a password must be chosen. The User is responsible for maintaining the confidentiality of this password, as well as for all activities that occur in the session initiated with his/her name and password.

The User undertakes to notify CreaGeen as soon as possible of any unauthorized use of their username and/or password or any other breach of security. CreaGeen shall not be liable for any damage or loss that may arise due to the User’s failure to comply with this obligation.

8.- Changes

CreaGeen reserves the right to revise its Privacy Policy from time to time. For this reason, please check this Privacy Policy regularly to read the most recent version of it.

However, any changes to this Privacy Policy will be communicated to the User.

9.- Links to websites

The CreaGeen website may contain links to the websites of third-party companies and entities. CreaGeen cannot be held responsible for the way in which these companies deal with the protection of privacy and personal data, so we advise you to carefully read the privacy policy statements of these websites that are not owned by CreaGeen in relation to the use, processing and protection of personal data.

The conditions offered by these websites may not be the same as those offered by CreaGeen.

10.- Questions

If you have any questions about this Privacy Policy or the processing of your data, please contact CreaGeen by e-mail at the following address:

12.- Acceptance and Consent

The User declares to have been informed of the conditions regarding the protection of personal data, accepting and consenting to the processing of his/her data by CreaGeen, in the manner and for the purposes indicated in this Privacy Policy.